The Project developed for the Combalia Group, primarily based
on the creation of an Intranet/Extranet, entailed a new challenge
for Trilium in the Spanish logistics segment. Due to the strong
competition in this market, it was necessary for the Combalia
Group to have a highly advanced system to control internal
information and allow its clients to view all the relevant
data that is needed. A website was also created to better
display the corporate image of the group.
Logistic
Market
Combalia
Group has been present in the logistics sector for many
years, and competition in this sector is fiercer everyday.
To maintain a competitive advantage over the other companies
in the segment, Combalia Group decided to strengthen its
IT systems and implement a superior project.
Quality
Information
Being
able to control throughout any terminal the condition of
each section of a firm is an advantage for any user. If
we add to this the interactive ability for each client to
control its information tied to Combalia Group, it becomes
an exceptional way of maintaining the customer relationships
with the client. In a company the size of Combalia Group,
the client database is extremely complex, since it has to
control each information piece with preciseness. A well-structured
organization is vital to enable easy access, simple maneuverability,
and advanced editing of data. This is where Trilium set
its goals when starting the project, since our objective
has always been to offer superior quality in our systems
with a combination of the finest possible ease-of-use.
Web
Implementation
In
addition to the development of the Intranet/Extranet, Trilium
also built an innovative website for the Combalia Group.
Using advanced systems to create a highly functional site,
we also made sure it was one of the most advanced in its
segment. Combining classical designs with new technologies,
we searched for the best way to display an industry giant
like Combalia Group to the world.
Future
Phases
In
a near future, CRM methods will be expanded to offer other
benefits to maintain an excellent relationship with its
clients, which will be an addition to the benefits brought
forth by the Extranet. ERP systems will also be implemented,
which will help the tracking of personnel and will increase
the productivity of each employee.
